Effective Date: December 26, 2024
 

PivotPro Solutions ("we", "us", or "our") operates the https://www.gopivotpro.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information We Collect

We collect several different types of information for various purposes to improve our Service to you.

 

Consent and Opt-In

By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy. We will only send you marketing communications if you have actively opted in to receive them.

• Opt-In for Marketing: You may choose to receive newsletters, marketing emails, or other promotional materials from us. If you would like to receive such communications, you can opt in by [Specify the method: e.g., checking a box on a form, signing up on our website, etc.].

• Withdrawal of Consent: You have the right to withdraw your consent at any time. To unsubscribe from our marketing emails, please click the "unsubscribe" link located at the bottom of any email you receive from us. For other communications, or if you have any trouble unsubscribing, please contact us at support@gopivotpro.com.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Company name

We may also collect data about your activity on our Service ("Usage Data"). This Usage Data may include information such as your browsing history on our website, time spent on certain pages, and other interaction data.

Cookies and Tracking Technologies

• We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

• Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies are also used such as beacons, scripts, and tags to collect and track information and to improve and analyze our Service.

• You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

Use of Your Data

We use the collected data for various purposes:

• To provide and maintain our Service

• To notify you about changes to our Service

• To allow you to participate in certain interactive features of our Service when you choose to do so

• To provide customer support

• To gather analysis or valuable information so that we can improve our Service

• To detect, prevent, and address technical issues

• To comply with any legal obligations

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PivotPro Solutions respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
 
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you agree to receive SMS. The information will be collected via the website contact form.
 
Data Usage: We use your data solely to communicate via SMS about client service.
 
Data Security: We protect your data with secure storage measures to prevent unauthorized access.
 
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
 
MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.
Contact PivotPro Solutions at (410) 639-5010 or support@gopivotpro.com for HELP or to STOP receiving messages.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to support@gopivotpro.com or (410) 639-5010. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.
 
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. PivotPro Solutions will not sell, rent, or share the collected mobile numbers.

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Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. You can request to:

• Access, correct, or delete your Personal Data

• Object to processing of your Personal Data

• Request to restrict processing of your Personal Data

• Request to receive your Personal Data in a portable format

You can exercise these rights by contacting us through the contact information below.

Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute17 security.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Links to Other Sites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email to support@gopivotpro.com.